Privacy Policy

Last Updated: 04 November 2025

At Kaanshu Excursions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a booking, or use our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect information to provide better travel and booking services. This may include:

a. Personal Information

When you make a booking or enquiry, we may collect:

  • Full Name

  • Contact Number

  • Email Address

  • Postal Address

  • Government ID details (for bookings that require ID proof)

  • Payment details (processed securely via trusted payment gateways)

b. Non-Personal Information

We may also collect:

  • Browser type, IP address, device information

  • Website usage data and cookies for analytics and improvements

c. Third-Party Information

In some cases, we may receive information from third-party travel suppliers (like airlines, hotels, or IRCTC) to process or confirm your bookings.


2. How We Use Your Information

Your information is used for the following purposes:

  • To process bookings for Train, Air, Hotel, and Homestay reservations

  • To send booking confirmations, tickets, and invoices

  • To respond to inquiries and provide customer support

  • To improve our website, services, and user experience

  • To send promotional offers or updates (only if you have opted in)

  • To comply with legal obligations or prevent fraudulent activities


3. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your personal data.
This includes:

  • Secure data transmission using SSL encryption

  • Restricted access to personal information

  • Use of trusted and PCI-DSS-compliant payment gateways

  • Regular data audits and security checks

However, please note that no online transmission is 100% secure, and we cannot guarantee absolute security.


4. Sharing of Information

We do not sell or rent your personal data.
We may share your information only in the following cases:

  • With service providers (Airlines, Railways, Hotels, Homestays, Payment Gateways) for completing your bookings

  • With legal or regulatory authorities when required by law

  • With trusted business partners or affiliates for operational purposes, under strict confidentiality agreements


5. Cookies and Tracking Technologies

Our website may use cookies to improve functionality and user experience.
You can manage or disable cookies through your browser settings, though this may affect certain website features.

Cookies help us:

  • Remember your preferences

  • Analyze site traffic

  • Enhance booking flow and user experience


6. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and accounting requirements

  • Resolve disputes and enforce our agreements

Once no longer needed, data is securely deleted or anonymized.


7. Your Rights

You have the right to:

  • Access or request a copy of your personal information

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • File a complaint if you believe your data is misused

You can exercise these rights by contacting us at info@kaanshuexcursions.com.


8. Third-Party Links

Our website may contain links to external sites (airlines, hotels, IRCTC, etc.).
We are not responsible for their privacy practices or content. Please review their individual privacy policies before sharing information.


9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors. If we become aware of such data, it will be deleted promptly.


10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated “Last Revised” date.
Please review it regularly to stay informed about how we protect your information.


📞 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Kaanshu Excursions
Email: info@kaanshuexcursions.com
Phone: +91-8377075192
Address: #43, Harmilap Nagar, Phase 2, Zirakpur, Punjab 140604

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